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P.O Box 104089 Kampala,

Kabega Rd, Nsambya.

Step-by-Step Guide to Getting Help After a Crash and Contacting HOVITA Victim/Trauma Support

Experiencing a road crash can be overwhelming and traumatic. It’s essential to seek help and support during this challenging time. HOVITA (Hope for Victims of Traffic road crashs) is here to assist you through our victim/trauma support services. This step-by-step guide will help you navigate the process of getting help and reaching out to our dedicated team.

Step 1: Ensure Safety at the road crash Scene

– Your safety and the safety of others involved should be the top priority.
– Move to a safe location if possible and if injuries allow.
– Contact emergency services (dial 999 or +256 414 258702 for Uganda Red Cross) for medical assistance and to report the road crash.

Step 2: Seek Medical Attention

– Even if your injuries seem minor, it’s crucial to get a medical evaluation.
– Follow the instructions of paramedics and healthcare professionals.
– Keep all medical records and reports for future reference.

Step 3: Contact Law Enforcement

– Cooperate with law enforcement officers at the road crash scene.
– Provide accurate information about the road crash.
– Request a copy of the police report, as it may be needed for insurance claims.

Step 4: Document the road crash

– Take photos of the road crash scene, vehicles, and any injuries.
– Collect contact information from witnesses.
– Keep records of medical bills, repair estimates, and any related expenses.

Step 5: Notify Your Insurance Company
– Contact your insurance provider to report the road crash.
– Provide accurate details and follow their instructions for filing a claim.

Step 6: Reach Out to HOVITA Victim/Trauma Support
– Visit the HOVITA website at
– Navigate to the “Trauma Care Help” section.
– Follow the instructions for seeking trauma care support on a referral basis.

Step 7: Contact Our Trauma Care Team
– You can reach our trauma care team through the provided contact information.
– Our dedicated team will assist you with trauma care referrals and support.

Step 8: Attend Counseling and Support Sessions
– Upon referral, you’ll have access to counselling and support sessions.
– These sessions are designed to help you cope with the emotional and psychological effects of the road crash.

Step 9: Stay Connected with HOVITA
– HOVITA is here to support you throughout your recovery journey.
– Stay in touch with our team and follow up on any additional assistance or resources you may need.

Recovering from a road crash is a process that often requires physical, emotional, and psychological support. HOVITA is dedicated to helping you navigate this journey. Remember that you are not alone, and seeking help is a sign of strength. Our victim/trauma support services are here to assist you in your healing process.